The Google IT Support Professional Certificate is an entry-level certification offered by Google that covers IT support, troubleshooting, networking, and related skills to enable you to find an IT support job.
The certification was created for individuals who have no IT experience or qualifications.
Is it a certification worth getting? Watch this episode to find out!
Timestamps
00:22 - Google IT Support Professional Certificate Overview
02:21 - Skills Measured by the Google IT Support Professional Certification
05:36 - Pre-requisites for the Google IT Support Professional Certificate
05:46 - How to Prepare for the Google IT Support Professional Certificate
08:37 - What Jobs you can get with Google IT Support Professional Certificate
09:08 - How Much Money You Can Make With the Google IT Support Professional Certificate
09:28 - Observations from Successful Google IT Support Professional Certification Holders in the Industry
10:11 - The Truth About Google IT Support Professional Certificate
10:41 - Is the Google IT Support Professional Certification for You?
Resources:
Google IT Support Professional Certification Exam Objectives:
https://www.coursera.org/professional-certificates/google-it-support?utm_source=google&utm_medium=institutions&utm_campaign=gwgsite-whatsapp-email-gwg-redirect&_ga=2.119720520.1765542845.1618491049-785103245.1617384601
IT Support Books:
https://www.amazon.com/Support-Handbook-How-Providing-Effective/dp/1484251326
https://www.amazon.ca/Guide-Technical-Support-Hardware-Software/dp/1305266439
https://www.amazon.ca/Building-Managing-World-Class-Help/dp/007213237X
Google Virtual Workshops:
https://grow.google/events/
IT Support and Help Desk Questions:
https://www.testdome.com/tests/technical-support-test/160
https://www.wisdomjobs.com/e-university/desktop-support-practice-tests-1074-327351
https://www.proprofs.com/quiz-school/topic/technical-support
https://www.vskills.in/practice/it-support-mock-test
IT Support Practice Labs:
https://aws.amazon.com/free/?all-free-tier.sort-by=item.additionalFields.SortRank&all-free-tier.sort-order=asc&awsf.Free%20Tier%20Types=*all&awsf.Free%20Tier%20Categories=*all
https://www.gns3.com
https://training.linuxfoundation.org/training/introduction-to-linux/
https://labs.hol.vmware.com/HOL/catalogs/catalog/1936
https://www.premiumexam.net/14-3-1-2-lab-troubleshoot-network-problems-answers/
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https://www.skillsbuildtraining.com/blog/
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