This session encompasses a general overview of the Microsoft Partner Center, some newly added features, support requests, and how to troubleshoot common scenarios for Partner Center.
Timestamps:
00:00 Intro
00:22 Agenda
00:52 Introduction to Partner Center
02:37 Cloud Solution Provider (CSP) Program
03:32 CSP Models and different Partner types
04:53 Partner Center : Capabilities
36:39 Common support scenarios
43:03 Announcements
43:49 Partner Center Status
References:
Introduction to Partner Center
https://docs.microsoft.com/en-us/partner-center/csp-overview
Cloud Solution Provider (CSP) Program
https://docs.microsoft.com/en-us/partner-center/enrolling-in-the-csp-program
Connect with your customer.
https://docs.microsoft.com/en-us/partner-center/connect-with-your-customers
Add New customer
https://docs.microsoft.com/en-us/partner-center/add-a-new-customer
Request a Reseller Relationship with a customer
https://docs.microsoft.com/en-us/partner-center/request-a-relationship-with-a-customer
Remove a Reseller Relationship from a customer
https://docs.microsoft.com/en-us/partner-center/remove-a-relationship
Delegated Admin Permissions
https://docs.microsoft.com/en-us/partner-center/customers-revoke-admin-privileges
CSP Offerings
https://docs.microsoft.com/en-us/partner-center/csp-offers
Add New Offerings
https://docs.microsoft.com/en-us/partner-center/create-a-new-subscription
Azure Plan
https://docs.microsoft.com/en-us/partner-center/azure-plan-lp
Transition to Azure Plan
https://docs.microsoft.com/en-us/partner-center/azure-plan-transition
Partner Center Announcements
https://docs.microsoft.com/en-us/partner-center/announcements/
Partner Center Status
https://docs.microsoft.com/en-us/partner-center/check-service-health