Learn how to recall an email message sent in Outlook in this video tutorial from Microsoft. The tutorial covers retrieving email messages sent in Outlook 365 and other modern versions of Office.

With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. You can also substitute a replacement message. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment.

Message recall is available after you click Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization. In this video tutorial, you will learn how to recall a sent email in Microsoft Outlook.

1. Select the Sent Items folder.

2. Select or double-click the message so it opens in another window.

3. Select File, Info.

4. Select Message Resend and Recall, Recall This Message..., and select one of the two options.

a. Select Delete unread copies of this message to recall the sent message.

b. Select Delete unread copies and replace with a new message to replace the sent message with a new message.

5. Select the Tell me if recall succeeds or fails for each recipient check box.

6. Select OK.

Learn more: https://support.microsoft.com/en-us/office/recall-or-replace-a-sent-email-8e564127-15a0-4cf6-b974-f2101f5e256e