Leadership is the process of influencing employees to work toward achieving objectives. Power and politics are also about influencing. There are two age-old leadership questions: “Are leaders born or made?” and “Can leadership skills be developed?” Research shows that leadership skills can be developed. Teaching leadership theories contributes to developing leaders’ skills.

Happiness and success in our personal and professional lives are based on our relationships. Good relationships are based on trust. A survey revealed that 74% of engaged employees trust their manager, while only 14% don’t trust their boss. Would you go above and beyond what is expected (work harder) for a boss you don’t trust? In turn, managers need to be able to trust employees.