Employees have to be taught how to perform a new job or use a new technology. A popular approach to training and development is the use of the ADIE model. You Assess training needs, Design the training, Implement it, and Evaluate results. Training and development are different processes. Training is the process of teaching employees the skills necessary to perform a job. Training typically addresses the technical skills of nonmanagers.

Development is ongoing education to improve skills for present and future jobs. With the increasing use of teams, companies are conducting leadership development. Much of what is taught through development isn’t used on the job. As the name implies, off-the-job training is conducted away from the work site, often in some sort of classroom setting. A common method is vestibule training. On-the-job training (OJT) is done at the work site with the resources the employee uses to perform the job. The manager or an employee selected by the manager usually conducts the training.

Because of its proven record of success, job instructional training (JIT) is a popular training method used worldwide. Teaching by demonstration is supported by evidence-based management. JIT has four steps. You essentially (1) explain the task objective, (2) demonstrate how to do the task, (3) watch employees perform the task and correct as needed, and (4) tell them whom to see if they need help. The trend is to have more active involvement of participants.