Management skills include (1) technical, (2) interpersonal, and (3) decision-making skills. Technical skills can be referred to as hard skills, whereas interpersonal and decision-making skills are often called soft skills. Technical skills involve the ability to use methods and techniques to perform a task. All employees need technical skills to perform their jobs.

Interpersonal skills involve the ability to understand, communicate with, and work well with individuals and groups through developing effective relationships. Decision-Making Skills. Clearly, the decisions you have made over your lifetime have affected you today. Organizations are seeking employees with conceptual critical thinking skills that can take initiative to solve problems. Decision-making skills are based on the ability to conceptualize situations and select alternatives to solve problems and take advantage of opportunities.