Its important to know how to implement change. Here are three change models, providing a pro-change orientation. In the early 1950s, Kurt Lewin developed a technique, still used today, for changing people’s behavior, skills, and attitudes. Lewin viewed the change process as consisting of three steps:

Unfreezing: This step usually involves reducing those forces maintaining the status quo. Moving: This step shifts the behavior to a new level. This is the change process in which employees learn the new desirable behavior, values, and attitudes. Refreezing: The desirable performance becomes the permanent way of doing things. This is the new status quo. Refreezing often takes place through reinforcement and support for the new behavior.

To make a change, we have to change our thoughts and habit, or make the change a habit to make it successful. Recall that the three-step model for changing habits is: (1) develop a clue, (2) implement the new behavior, (3) reward the changed behavior.