At the first meeting, the group is in the orientation stage. The leader should use the high task role; however, the members should be given the opportunity to spend some time getting to know one another. Introductions set the stage for subsequent interactions. If members find that their social needs will not be met, dissatisfaction may occur quickly. A simple technique is to start with introductions, then move on to the group’s purpose, objectives, and members’ roles and ground rules to help meet the objectives.

As the formal leader, you should set some ground rules, such as shut off or vibrate smartphones and other devises that can be distracting. For long meetings, have a break that enables members to interact informally and check their screens.

The norm of starting meetings late is common. So a very important ground rule to consider is that meetings will start and end on time. No one’s time will be idly wasted waiting for someone to show up late, and latecomers will not be caught up. This rule may sound harsh, but many people feel frustrated, disrespected, or insulted by waiting for others, and they do want to get to their next activity on time.