How we listen affects our relationships and good leadership is about listening. You may have heard that you learn more by listening than talking and that you should listen more and talk less. Employers rate communications and especially listening skills as a critical criteria in job candidates.

The message-receiving process has three parts. First we have to listen to the message. Next we should analyze what was said as we decode the message. Then we should check understanding through paraphrasing and watching nonverbal behavior to ensure the message was received accurately.

To improve your listening skills, focus your attention on listening for a week by concentrating on both what other people say and their nonverbal communication. Talk only when necessary so that you can listen to what others are saying.