Virtual teams use computer technology in order for dispersed members to achieve a common goal. They collaborate online—using communication links such as corporate social media, videoconferencing, and e-mail—whether members are nearby or continents apart. Nearly all teams do at least some of their work remotely. Because of the complexity of interactions, research indicates that shared leadership of virtual teams may significantly enhance team performance, although the concept is still in development.

For virtual teams to be effective, management should ensure that trust is established among members, progress is monitored closely, and the efforts of the team are publicized throughout the organization. As virtual teams become the norm, managers should maintain an oversight role.