Incorporating OB principles into the workplace can yield many important organizational outcomes. Developing managers’ interpersonal skills helps organizations attract and keep high-performing employees, which is important because outstanding employees are always in short supply and costly to replace. Strong associations exist between the quality of workplace relationships and employee job satisfaction, stress, and turnover.

Additional research suggests that positive work relationships help employees to flourish, leading to improvements in job and life satisfaction, positive emotions at work, and perceptions that one’s work has meaning. Increasing the OB element in organizations can foster social responsibility awareness. This is especially important because there is a growing need for understanding the means and outcomes of corporate social responsibility (CSR).

We understand that in today’s competitive and demanding workplace, managers can’t succeed on their technical skills alone. They also have to exhibit good people skills.