The Starfish Model offers you a quick and future-focused way to give formal and informal feedback.

Watching this video is worth 1 Management Courses CPD Point*.
See below for details

Feedback
This video is part of course module number 3.8.2
Program 3: Managing & Leading Individuals
Course 8: Feedback
Section 2: How to Give Feedback

Other videos in this section include:
When and Where to Give Feedback https://youtu.be/FKPVJC6-Two
How to Plan Your Performance Feedback https://youtu.be/FDbcw9_tHlM
How to Give Formal Performance Feedback: The Process https://youtu.be/H2VY3NIZL80
Why You Should Never Use the Feedback Sandwich https://youtu.be/lADS1zf1osI
My Top Tips for Giving Great Performance Feedback https://youtu.be/_O9Ir2Ojavc


The LESSON NOTES

The Starfish Model:
⭐️ More of…
⭐️ Less of…
⭐️ Keep doing…
⭐️ Start doing…
⭐️ Stop doing…

Or simpler:
Stop
Start
️ Continue


RECOMMENDED EXERCISE
1. Next time you need to give performance feedback, try the Starfish model (2 MC CPD Points)
2. After using this process, evaluate how effective it was (2 MC CPD Points)

DOWNLOADS
Free Resources
🧰 CPD Tools - https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3)

RECOMMENDED READING
Feedback (and Other Dirty Words): Why We Fear It, How to Fix It https://geni.us/Pg4gk
Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://geni.us/OtdDnSy
HBR Guide to Delivering Effective Feedback https://geni.us/h0cN
Feedback Pocketbook https://geni.us/D8Ar
Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4


⭕️ Links to our book recommendations are affiliated through Amazon

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
- If you simply watched the video, record 1 MC CPD point
- If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

#ManagementCourses #Feedback #StarfishModel