When selling, a relationship mindset is vital. And Dale Carnegie tells us how we can make friends with the people who buy.

The Book of the Course!
Sales Skills: A Management Courses Introduction
This book gives a broad introduction to the topic, for managers and professionals who don’t want or intend to specialize in sales and selling. And as a fast start for someone needing to make a start in selling, for whatever reason.
Get the kindle Exclusive book from: https://geni.us/TL5BKeD

Watching this video is worth 3 Management Courses CPD Points*.
See below for details

Sales and Selling Skills
This video is part of course module 8.4.4
Program 8: Managing Customers and Clients
Course 4: Sales / Selling Skills
Section 4: Masters of Selling


Other videos in this section include:
Mary Kay Ash: The Mary Kay Way of Selling https://youtu.be/ToBd_dGXAV4
Neil Rackham: SPIN Selling https://youtu.be/EapHYaT3TGI
The Miller Heiman Strategic Selling Methodology https://youtu.be/d3eACAlFRps
Daniel Pink: To Sell is Human https://youtu.be/uWAcm6sknTg



LESSON NOTES
Carnegie’s Six Ways to Make People Like You
1. Be genuinely interested in other people
2. Smile
3. A person’s name is, to them, the sweetest sound
4. Be a good listener and encourage others to talk about themselves
5. Talk about the other person’s interests
6. Make the other person feel important – sincerely


DOWNLOADS
Free Resources

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Paid resources
🧳 Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3)

RECOMMENDED READING
How to Win Friends and Influence People
https://geni.us/jTXlTR
There are many books that introduce Sales and Selling. These are the ones I have, and can recommend:
To Sell Is Human https://geni.us/L2EQmt
The Only Sales Guide You'll Ever Need https://geni.us/AEAVD5
The New Strategic Selling https://geni.us/Zt2Z9n3
SPIN Selling https://geni.us/Ir5xu
The Psychology of Selling https://geni.us/AjR8AA


⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
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CHAPTER MARKERS
00:00 - Sales needs a relationship mindset
00:18 - How to Win Friends and Influence People
00:45 - Dale Carnegie’s story
01:04 - Success!
01:27 - Dale Carnagey to Dale Carnegie
01:52 - How to Win friends and Influence People
03:06 - 6 Ways to Make People Like You #1
03:39 - 6 Ways to Make People Like You #2
04:08 - 6 Ways to Make People Like You #3
04:55 - 6 Ways to Make People Like You #4
05:54 - 6 Ways to Make People Like You #5
06:30 - 6 Ways to Make People Like You #6
07:27 - Summing up

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