V Smart Joy 1 has the earpiece broken when you hear very low or nothing is heard when the other person speaks. It is a fairly common failure on this V Smart Joy 1 when the headset stops working. It is a fairly easy repair that can be completed in less than 5 minutes. The earpiece is always located on top of the device.
In MovilOne we use only original spare parts,so our repairs have 3 months warranty. If you want to contact us you can do it, by the form contact on our web or leaving your comment above.
Enjoy it!