Do you have tenacity and grit? Do you love trying to solve challenging problems? Those traits are exactly what Alex, IT Operations Manager at Google, pinpoints as the keys to a successful career in information technology. If you are a person who does not shy away when encountering a seemingly insurmountable task, but rather, you work hard and focus on solving the job at hand, you are in the right place. Check out Alex’s anecdote about a memorable example of someone exhibiting these characteristics in an IT Support role.

This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.

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Why earn a Google Career Certificate?
► No experience necessary: Learn job-ready skills, with no college degree required.
► Learn at your own pace: Complete the 100% online courses on your own terms.
► Stand out to employers: Make your resume competitive with a credential from Google.
► A path to in-demand jobs: Connect with top employers who are currently hiring.

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