Practice defining quality standards for a real world project and learn to evaluate how successfully the project’s standards are being met and present your findings to stakeholders. Create a retrospective document, which project managers use during discussions about project progress and any process improvements that need to be made.

0:00 Introduction
2:02 Quality Management Review
4:44 Define Project Quality
10:52 Create Evaluation Questions
18:13 Evaluation Indicators
20:24 Survey Development
26:58 Present Evaluation Findings
33:45 Retrospective Review
36:24 Addressing Lack of Participation
40:21 Encouraging Accountability
45:34 Addressing Negativity

This video is part of the Google Project Management Certificate, which introduces learners to project management fundamentals including various approaches, tools and templates, goal-setting, risk management, team dynamics, and data-driven decision making.

The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in Project Management.

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