Prepare with confidence to face the start of being an IT professional: your technical job interview. Much of the industry-specific structure is like that of a standard job interview, however, you will see additions such as troubleshooting scenario questions and requests to explain technical concepts. Sound intimidating? Not to worry, with the right amount of learning, practice, and preparation, you can master this.

0:00 Your Opportunity for Success
2:02 Standing Out From The Crowd: Polish your Online Presence
5:15 Getting Ready for the IT Interview
7:53 What To Expect During The Technical Interview
10:31 Showing Your Best Self During The Interview
12:15 Interview Role Play: Customer Service

This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.

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► No experience necessary: Learn job-ready skills, with no college degree required.
► Learn at your own pace: Complete the 100% online courses on your own terms.
► Stand out to employers: Make your resume competitive with a credential from Google.
► A path to in-demand jobs: Connect with top employers who are currently hiring.

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