Self-doubt and imposter syndrome can be difficult obstacles in a career such as IT where you are constantly learning new things on the job, in an ever-changing industry. If you are afraid to ask questions due to the fear of looking bad, it may be harder to grow than if you researched what you could, and asked for help with the rest. Heather, the Director of Information Security at Google, offers some excellent advice for dealing with these issues that even she still experiences!

This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.

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