While a company may employ only a handful of computer varieties, mobile devices come in hundreds of forms, each with unique warranties, chargers, procedures, and rules for protecting personal or proprietary information. Here is your introduction to the hardware, chargers, terminology, safety, and privacy considerations of mobile devices. Get your notebook ready for a dive into the best tools and strategies available for setting up, troubleshooting, repairing, and replacing the vast array of mobile devices you will encounter in your future IT role.

0:00 Mobile Device Hardware
4:23 Batteries and Charging Systems
8:31 Mobile Device Repair

This video is part of the Google IT Support Certificate, which introduces learners to troubleshooting, customer service, networking, operating systems, systems administration, and security. The program, created by Google employees in the field, is designed to provide you with job-ready skills in about 6 months to start or advance your career in IT.

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