In this video you will learn to manage orders in WooCommerce.

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Orders created when a customer completes the checkout process, and they are visible by Admin and Shop Manager users only. Each order is given a unique Order ID.

An order also has a Status. Order statuses let you know how far along the order is, starting with Pending and ending with Completed. The following order statuses are used:

Pending payment – Order received, no payment initiated. Awaiting payment (unpaid).

Failed – Payment failed or was declined (unpaid) or requires authentication (SCA). Note that this status may not show immediately and instead show as Pending until verified (e.g., PayPal).

Processing – Payment received (paid) and stock has been reduced; order is awaiting fulfillment. All product orders require processing, except those that only contain products which are both Virtual and Downloadable.

Completed – Order fulfilled and complete – requires no further action.

On-Hold – Awaiting payment – stock is reduced, but you need to confirm payment.

Cancelled – Cancelled by an admin or the customer – stock is increased, no further action required.

Refunded – Refunded by an admin – no further action required.

Authentication required — Awaiting action by the customer to authenticate transaction and/or complete SCA requirements.