At a user testing or usability testing session, one of the most critical thing to do is to record user feedback notes, so teams can measure the responses and be informed on the next best action to take in their product design or UX design journey. We find using the Design Sprint method (User Interview notes) is not only efficient, but it's also structured in a way that you can objectively take notes and review user feedback systematically. In this video Alvin shares a method that we use in our Design Sprint facilitations, particularly in a Remote Design Sprint setup.

See more Remote Design Sprint videos here:

Things I Wish I Knew Before My First Sprint (Remote Design Sprint 2021): https://youtu.be/ym2YW0Vmio8

Remote Design Sprint – Writing Sprint Goal & Questions (2021): https://youtu.be/pszlqsZ_65I

Remote Design Sprint – How to Ask the Experts remotely?: https://youtu.be/rmFeo6CmnZM

Remote Design Sprint – Lightning Demo (Lightning Talks): https://youtu.be/J7ReLSWUobU

User Journey Map (in Remote Design Sprint): https://youtu.be/KlNSBJJcSug

Remote Design Sprint Solutions Sketch (Four-Step Sketch 2021): https://youtu.be/tq1AZKDcZIg

Storyboarding for Product Design (Remote Design Sprint 2021): https://youtu.be/Ycmw5J8kUtM

How to conduct user testing? (Design Sprint User Interviews - PART 1): https://youtu.be/oePfrVtlXIg

Timestamps:
00:00 – Introduction
01:18 – Preparation: User Feedback note segmentation
05:18 – Writing user feedback notes (examples)
08:43 – Summary

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Relab Studios is a Melbourne based, multi award-winning digital design consultancy with a high focus on data-led UX studies and well-executed visual UI design solutions. Relab is recognised as a specialist on UI/UX design solutions for complex eCommerce and transactional digital projects that requires high performance on conversion rates. Our design thinking process has helped businesses solve a common problem on making something complex feel simple.

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Want to learn more about Digital Product Design and Strategy?
Visit Relab Academy here: https://relab.academy

Read useful articles about Product Design, Product Management, Design Thinking and Design Sprints.
Visit Relab Academy Blog here: https://relab.academy/blog/

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