How do you Ask the Experts if you're running a remote design sprint? In this video Alvin gives us an example of an Expert Interview session using Mural (https://mural.co/). Asking the Experts in a Design Sprint is critical to help teams and stakeholders align their vision, address risks and talk about aspirations early in the process. This ensures everyone is heard and that risk of misunderstanding is significantly reduced.
To give you better context, if you haven't seen our other videos on Remote Design Sprint, make sure you watch those before continuing on this video. Here's are the links:
Remote Design Sprint Preflight video:
Things I Wish I Knew Before My First Sprint (Remote Design Sprint 2021): https://youtu.be/ym2YW0Vmio8
Remote Design Sprint Goal & Questions video:
Remote Design Sprint – Writing Sprint Goal & Questions (2021): https://youtu.be/pszlqsZ_65I
Timestamps:
00:00 – Introduction
01:03 – Ask the Expert: Preparation
04:03 – The Conversation Starters
05:42 – The 'How Might We' Note Taking Technique
08:20 – Wrapping Up the Interview
09:12 – Grouping the 'How Might We' Notes
11:21 – Connecting the ‘How Might We’ Notes to The User Journey Map
12:18 – Summary: Ask the Experts
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Relab Studios is a Melbourne based, multi award-winning digital design consultancy with a high focus on data-led UX studies and well-executed visual UI design solutions. Relab is recognised as a specialist on UI/UX design solutions for complex eCommerce and transactional digital projects that requires high performance on conversion rates. Our design thinking process has helped businesses solve a common problem on making something complex feel simple.
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